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How do I cancel my Virgin TV package?
All you need to do is call Virgin Media and select the option 'If you're thinking of leaving Virgin Media'. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel. For more information, do check out our Virgin Media customer service numbers page.
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Also, is there a cancellation fee for Virgin Media?
If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee. If you move to a property outside our network area during your minimum period, you may have to pay an Early Disconnection Fee for ending your contract early.
Also Know, what happens when you cancel Virgin Media? You'll have to give 30 days' notice though. Cooling off period. Cancel Virgin broadband within 14 days of signing up and you'll get your money back for the first month's subscription charges and any installation fees. You'll get charged for any calls or other transactions you've made during this time though.
Also, can you cancel Virgin Media at any time?
- You can cancel this agreement at any time by giving 30 days' notice. - If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.
Do I have to give 30 days notice to leave Virgin Media?
If you're on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you'll just need to give us 30 days' notice.
Related Question AnswersHow can I get out of my Virgin Media contract without paying?
All this applies if you're on a fixed term contract; if you're on a 30-day rolling contract, you'll just need to give 30 days' notice to get away without having to pay. One exception to the early cancellation charge is if you're cancelling within 14 calendar days of having taken out the contract.How can I lower my Virgin Media bill?
14 top Virgin haggling tips- Do a channel audit.
- Timing is crucial.
- Benchmark the best deal.
- If it's the TV you want, tell 'em you're happy with Freeview.
- Get through to the retentions department.
- Use charm, chutzpah, cheek and a smile.
- Use the phrases that pay.
What happens if I cancel my Virgin Media Direct Debit?
Re: How do I cancel my direct debit When you cancel your services with us we always require 30 days notice, you will be charged for your services up until the disconnection date. Once your services have been fully disconnected you will be sent a final bill with the correct amount you need to pay.Can I downgrade Virgin Media package?
Cut down your package One easy way to cut your bill is to trim down your Virgin Media package. To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone.What happens if I don't pay my Virgin Media bill?
If you've missed your payment due date, Virgin Media Payments Ltd may charge you a late payment fee of £7.50 and your services could be restricted. Please note: It may take up to 3 hours for your services to be fully restored after paying any outstanding balance.How do I get through Virgin Media retention?
To contact them for free, dial 150 from your Virgin Media Phone and choose Option 1 initially, then Option 4, and finally Option 5. If you don't have a Virgin Media Phone, just call 0345 454 1111 and choose option 4, then option 5. They are open Monday - Friday 8am - 8pm and on Saturday from 8am - 6pm.How much is Virgin Media a month?
Virgin Media price changes| Package | Current price | Price from 1 Nov |
|---|---|---|
| Broadband and phone | 50-100Mb £40/mth | £41.99/mth |
| 200-300Mb £45-£55/mth | £47.99-£57.99/mth | |
| Player bundle – b'band, phone, 70+ channels | £45-£60/mth | £48.49-£63.49/mth |
| Mix bundle – b'band, phone, 150+ channels | £52-£67/mth | £55.99-£70.99/mth |
How do I check my Virgin Media package?
To check what Virgin Media services you currently have, Sign in to My Virgin Media. Once you're signed in, choose My account and then select My package to see what broadband, TV and phone services you have.How do I change from Virgin to Sky?
If you're switching from Virgin Media to Sky You'll need to arrange your Sky installation, then contact Virgin to cancel your services. To help avoid loss of service, it's best to tell Virgin your confirmed Sky activation date so it can cancel its service as close to your new Sky activation date as possible.How long are Virgin Media contracts?
12 monthsHow long do I have to leave Virgin to be a new customer?
Virgin Media have a similar policy – you must have cancelled all of its services for at least 12 months or you're not a new customer. You can't usually get around this by cancelling and asking someone else in your household to sign up either.Do you have to send your Virgin box back?
Just to let you know, you don't need to send your disconnected equipment back to us. Don't worry – you won't be charged a penny. We might have told you about charges for unreturned equipment, but these no longer apply to you.How much is Sky TV a month?
Sky price hike – how subscribers' monthly bills will rise| Product | Increase per month | New price per month |
|---|---|---|
| TV entertainment bundles | ||
| Original | +£1/£2.50 (depending on current price paid) | £22.50 (new customers will still pay £20) |
| Variety | +£2 | £32 |
| Family | +£2 | £38 |
How can I cancel my broadband contract?
The contract with your broadband provider must be fair. You have the right to cancel your contract at any point - though in some circumstances you'll need to pay a fee. All broadband providers must be signed up to an Alternative Dispute Resolution (ADR) scheme, who you can contact if a dispute is dragging on.How do I cancel my Virgin Media and keep broadband?
Re: I want to Cancel my Virgin TV and KEEP Broadband and Phone Services. You need to call 03454541111 and go through to cancellations.How much is broadband with Virgin Media?
Compare Virgin Media broadband deals| Package | Broadband Speed | Monthly Price |
|---|---|---|
| Virgin Media Big Bundle | 213Mb average | £33 per month |
| Virgin Media M200 Fibre Broadband + Weekend Calls | 213Mb average | £32 per month |
| Virgin Media M50 Fibre Broadband | 54Mb average | £37 per month |
| Virgin Media Big Bundle + Drama Pick | 108Mb average | £38 per month |
